377bat Terms and Conditions
Please read the full terms and conditions carefully before using this platform — stay informed about your rights and responsibilities.
Introduction and Applicability
These terms and conditions ("Terms") apply to the 377bat website and all services operated under it. When you register, access, or use any service on this platform, you are automatically considered to have accepted these Terms.
377bat is a safe and trusted online gaming platform for users in Bangladesh. Our services include slot games, live casino, cricket betting, football betting and other gaming features. Before using these services, every user must fully read and understand all the terms and conditions set out below.
377bat reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms.
Account Eligibility and Registration
Age Requirement
377bat services are available only to individuals aged 21 years or older. Minors are strictly prohibited from opening an account.
- You must provide your correct date of birth at the time of registration
- Identity documents may be requested for age verification
- Providing false information will result in account termination
Registration Policy
Each user may open only one account. Opening multiple accounts is strictly prohibited.
- You must register with accurate and truthful information
- Only one account is allowed per device or IP address
- Family members may use separate devices to have their own accounts
Account Security
You are solely responsible for maintaining the security of your account.
- Use a Strong Password
- Do not share your login details with anyone
- If you suspect unauthorized access, contact support immediately
Identity Verification
377bat reserves the right to verify your identity and information at any time.
- A copy of your national ID card or passport may be requested
- You may be required to prove ownership of your payment method
- Withdrawals may be put on hold until verification is complete
Deposit and Withdrawal Policy
All financial transactions on 377bat are secured with SSL encryption technology. We ensure fast and secure transactions through Bangladesh's popular mobile banking methods.
Deposit
- Accepted payment methods: bKash, Nagad, Rocket.
- Minimum deposit amount: ৳200 (for each method).
- Deposits are generally credited to your account instantly.
- No additional fees apply for deposits.
- You must only use a payment method registered in your own name.
- Deposits made through third parties are strictly prohibited.
Withdrawal
- Minimum withdrawal amount: ৳800.
- Withdrawal processing time: between 15 minutes and 2 hours.
- Withdrawals will be processed to the same payment method used for the deposit.
- If identity verification is not complete, the withdrawal process may be delayed.
- Wagering requirements must be met before withdrawing bonus balance.
Bonus and Promotional Policy
377bat offers various bonus and promotion offers. Each bonus has its own terms that must be followed.
Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000.
Bonus Examples
Example 1: Deposit ৳1,000 → Bonus ৳2,000 → Total Balance ৳3,000
Example 2: Deposit ৳22,000 → Bonus ৳20,000 → Total Balance ৳42,000
Wagering Requirements
The wagering requirement for the welcome bonus is 20 times (20x).
This means you must place bets totaling 20 times the bonus amount before you can withdraw it.
- Each user is eligible to receive the welcome bonus only once.
- Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
- If wagering is not completed within the specified time limit, the bonus will be forfeited.
- Any attempt to claim bonuses using multiple accounts will result in all accounts being terminated.
- Each promotion may have separate terms — please read the details of each offer.
- 377bat reserves the right to modify or cancel any bonus offer at any time.
VIP Program
The 377bat VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is available at each tier — up to 0.2% at Bronze, up to 0.5% at Silver, up to 0.7% at Gold, up to 1.0% at Platinum and up to 1.2% at Diamond. To receive VIP cashback, you must meet the requirements of the relevant tier.
Betting and Gaming Rules
All games on 377bat are operated on the basis of fair play principles. We use software from reputable game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI and Spribe.
General Gaming Rules
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a game is left incomplete due to a technical error, 377bat will make a decision in accordance with its own policy.
- The user is solely responsible for any disconnection caused by network issues.
- Any dispute regarding game results may be submitted to the support team.
Sports Betting Rules
- Only bets placed before a match begins are accepted (unless a live betting option is available).
- If a match is cancelled or abandoned, the bet will be considered void and funds will be returned.
- Rule changes in BPL, IPL, T20 World Cup or any other tournament may affect betting decisions.
- Any attempt to engage in match fixing or gain an unfair advantage will result in permanent account termination.
Prohibited Activities and Conduct
The following activities are strictly prohibited on the 377bat platform in order to maintain a fair and secure environment:
Account Related
- Creating multiple accounts
- Using false information or a fake identity
- Accessing another person's account
- Operating an account on behalf of a minor
Financial
- Using a third party's payment method
- Using the platform for money laundering purposes
- Attempting chargebacks or wrongful payment reversals
- Abusing bonuses or using fraudulent means to claim them
Gaming Related
- Using bots or automated software
- Exploiting weaknesses in the game system
- Colluding with other players to place bets
- Using a VPN or proxy to bypass restrictions
Behavioral
- Threatening or harassing the support team or other users
- Attempting to damage the platform's reputation
- Spreading spam or misleading information
- Attempting cyber attacks or hacking
If you engage in any of the prohibited activities listed above, 377bat reserves the right to suspend or permanently close the account, confiscate all balances, and take legal action if necessary.
Privacy and Data Protection
377bat places the highest priority on the protection of your personal information. Our platform uses SSL encryption technology to keep all data secure.
Data Collection and Use
- Personal information provided at registration is used solely for the purpose of delivering services.
- Financial transaction data is stored securely and is not shared with third parties.
- Gaming activity and transaction history are reviewed regularly to prevent fraud.
- Information may be provided in response to legally valid requests from law enforcement agencies.
To read our full privacy policy, visit the Privacy Policy page.
Limitation of Liability and Disclaimer
377bat is an entertainment gaming platform. 377bat's liability is limited in the following areas:
- If a game is left incomplete due to internet disconnection or server downtime.
- For financial losses caused by the user's own negligence or error.
- For any issues caused by third-party software or platforms.
- If service is disrupted due to unforeseen natural disasters or legal changes.
Changes to Services
377bat reserves the right to modify, suspend or discontinue any service with or without prior notice. We cannot guarantee continuity of service, but we always strive to provide the best possible service.
Responsible Gaming Policy
377bat believes in responsible gaming. We want every one of our users to enjoy gaming in a safe and enjoyable way.
Deposit Limit
You can set your own daily, weekly, or monthly deposit limits. This feature will help you control your gaming spending.
Break Feature
If needed, you can temporarily suspend your account for a specific period. Request this option from the support team.
Self-Exclusion
If you feel you cannot control your gaming, request a permanent self-exclusion. We respect this decision.
To learn more about responsible gaming, visit our Responsible Gaming page.
Dispute Resolution & Legal Matters
Dispute Resolution Process
If a dispute arises over any matter, first contact us through our 24/7 live chat support or email us at [email protected]. We generally try to resolve disputes within a reasonable time.
- After a complaint is submitted, our team will review it and inform you of the decision.
- For disputes related to game results, the game provider's logs will be verified.
- For financial disputes, transaction records will be used as evidence.
- The final decision rests with 377bat authority and is binding.
Applicable Law
These terms and conditions and any matters related to the 377bat service will be governed by applicable law. In the event of any legal action, both parties will first attempt to resolve the matter through negotiation.
Severability of Terms
If any part of these terms and conditions is found to be legally unenforceable, the remaining parts will remain fully in effect. The unenforceability of one condition does not void the entire agreement.
Contact & Support
If you have any questions or inquiries about these terms and conditions, please contact us:
Live Chat Support
Our Bengali live chat support is available 7 days a week, 24 hours a day. Use live chat for immediate assistance.
Email Support
For detailed questions or complaints, email us:
[email protected]